Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing or using On-Call Hub ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

On-Call Hub provides hospital on-call scheduling, shift trading, emergency alert notifications, multidisciplinary team coordination, and related features for healthcare organizations.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate information and to update it as necessary. You must not share your account with third parties.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to other users' data
  • Interfere with the proper functioning of the Service
  • Misrepresent your identity or affiliation

5. Data Ownership

You retain ownership of all data you input into the Service. We do not sell your data to third parties. We process data solely to deliver the Service as described in our Privacy Policy.

6. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We reserve the right to modify or discontinue features with reasonable notice.

7. Limitation of Liability

On-Call Hub is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

8. Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be resolved in the courts of Saudi Arabia.

9. Contact

For questions about these Terms, contact us at support@oncall-hub.com.