Privacy Policy

1. Introduction

On-Call Hub ("we," "our," or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform. We comply with the Saudi Personal Data Protection Law (PDPL) and the EU General Data Protection Regulation (GDPR) where applicable.

2. Data We Collect

We collect the following categories of personal data:

• Account information: name, email address, hospital affiliation
• Scheduling data: shift preferences, on-call assignments
• Usage data: login times, feature usage, device information
• Communication data: messages sent through the platform

3. How We Use Your Data

We process your data for the following purposes:

• Providing and improving our scheduling and alert services
• Sending push notifications related to your shifts and emergencies
• Analyzing usage patterns to enhance platform performance
• Complying with legal obligations

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits to protect your data from unauthorized access, disclosure, or loss.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time.

6. Your Rights (PDPL & GDPR)

Under PDPL and GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

7. Contact Us

For privacy-related inquiries, contact us at support@oncall-hub.com.